Frequently Asked Questions

1. What channel is WE tv on in my area?

To find WE tv on your television service, please go to 'Find WE On Your TV' on the homepage.

2. How do I login to streaming devices like Apple TV, Fire TV and Roku TV?

Step 1: Download the app from the Apple TV, Fire TV or Roku TV app store.

(For Roku TV only: Then go into the System Settings section of your device and perform a system update to make sure the channel is added to your device.)

Step 2: On the app on your device, get the activation code and go to www.WEtv.com/activate on a computer or mobile device.

Step 3: Enter the activation code and log in with your TV provider.

Step 4: Start watching full episodes and video extras.

3. What if I have questions about WE tv on streaming devices like Apple TV, Fire TV and Roku TV?

You can reach out to WE tv for questions on each device:

AppleTV-info@WEtv.com

FireTV-info@WEtv.com

Roku-info@WEtv.com

4. Why am I am being asked to authenticate with my TV provider to access full episodes?

Full episodes are offered as a benefit to TV subscribers whose provider offers the full episode service and whose package includes WE tv. We require a cable login to confirm your access. Please note: Individual episodes are offered without login during limited promotional periods.

5. Which cable providers provide access to full episodes?

Show full list of providers.

Participating Providers

Providers vary by platform

  • 3 Rivers Communications

  • Access Montana

  • AcenTek

  • Acme Communications

  • Adams Cable Service

  • Albany Mutual Telephone

  • Algona Municipal Utilities

  • Allen's Communications

  • Allo Communications

  • Alpine Communications

  • American Broadband

  • Amherst Telephone/Tomorrow Valley

  • Arkwest Communications

  • Armstrong

  • Arthur Mutual Telephone Company

  • Arvig

  • Ashland Home Net

  • AT&T U-Verse

  • ATC Broadband

  • Atlantic Broadband

  • ATMC

  • Auburn Essential Services

  • Baldwin Lightstream

  • Ballard TV

  • Bardstown Cable TV

  • Bay Country Communications

  • Beaver Creek Cooperative Telephone

  • Bee Line Cable

  • BEK Communications

  • BELD

  • Bellevue Municipal Cable

  • Ben Lomand Connect / BLTV

  • BendBroadband

  • BEVCOMM

  • Big Sandy Broadband

  • Bledsoe Telephone Cooperative

  • Bloomingdale Communications

  • Blue Ridge Communications

  • Blue Stream

  • Blue Valley Tele-Communications

  • BOLT Fiber Optic Services

  • Brandenburg Telephone Co.

  • Bristol Tennessee Essential Services

  • BTC Communications

  • Buckeye Broadband

  • Butler-Bremer Communications

  • BVU OptiNet

  • C Spire

  • Cable Co-op

  • Cable ONE

  • Cable Systems

  • CableAmerica

  • CableSouth Media 3

  • Cameron Communications

  • Carnegie Cable

  • Carolina Mountain Cablevision

  • CASSCOMM

  • Catalina Broadband Solutions

  • CC Communications

  • CDE Lightband

  • Cedar Falls Utilities

  • Celect-Bloomer Telephone Area

  • Celect-Bruce Telephone Area

  • Celect-Citizens Connected Area

  • Celect-Elmwood/Spring Valley Area

  • Celect-Mosaic Telecom

  • Celect-West WI Telephone Area

  • CentraCom

  • Central Arkansas Telephone Cooperative Cable TV

  • Central Scott / CSTV

  • Chatmoss Cablevision

  • Cherokee Communications

  • Chesapeake Bay Communications

  • Chesnee Communications

  • Cim-Tel Cable, LLC.

  • Cincinnati Bell

  • Citizens Cablevision - Floyd, VA

  • Citizens Cablevision, Inc.

  • Citizens Fiber

  • City Of Monroe

  • CityLink

  • Citynet

  • Clarence Telephone and Cedar Communications

  • Click! Cable TV

  • CLICK1.NET

  • CNS

  • Cobalt TV (Mid-State Community TV)

  • Columbia Power & Water Systems

  • Communications 1 Cablevision, Inc.

  • Community Cable & Broadband

  • commZoom

  • COMPAS X-STREAM

  • Complete Communication Services

  • Comporium

  • ComSouth Telesys

  • Consolidated

  • Consolidated Communications

  • Continuum

  • Conway Corporation

  • Coon Valley Telecommunications Inc

  • Cooperative Telephone Company

  • Country Cablevision, Inc.

  • Cox

  • CP-TEL

  • Craw-Kan Telephone

  • Crestview Cable Communications

  • Cross TV

  • CTC - Brainerd MN

  • CTI Fiber

  • CTV-Beam - East Alabama

  • Cunningham Telephone & Cable

  • D & P Communications

  • Dakota Central

  • Darien Communications

  • Delcambre Telephone LLC

  • Delta Telephone Company

  • DiamondNet

  • Direct Communications

  • DIRECTV

  • DIRECTV NOW

  • DISH

  • Docomo Pacific

  • Doylestown Cable TV

  • DRN

  • Dunkerton Telephone Cooperative

  • Duo County Telecom

  • Eagle Communications

  • Easton Velocity

  • EATEL Video, LLC

  • Emery Telcom Video LLC

  • Emily Cooperative Telephone

  • Empire Access

  • Enhanced Telecommunications Corporation

  • enTouch

  • EPB Fiber Optics

  • EPB Smartnet

  • EPlus Broadband

  • ETC

  • Etex Communications

  • EZVideo

  • Falcon Broadband

  • Farmers Mutual Telephone Company

  • Fayetteville Public Utilities

  • fibrant

  • Fidelity Communications

  • FJ Communications

  • Flint River Communications

  • Foothills Communications

  • Forsyth CableNet

  • Frankfort Plant Board

  • Franklin Telephone Company

  • Frontier

  • FTC

  • FTCtv (Farmers)

  • Full Channel

  • Fusion Media

  • Garden Valley - GVTV

  • GBT Communications, Inc.

  • Genuine Telecom

  • Giant Communications

  • Gigabit Minnesota

  • Glasgow EPB

  • GLW Broadband Inc.

  • Google Fiber

  • Grande Communications

  • Great Plains Communications

  • Greenlight Community Broadband

  • Gridley Cable Inc

  • GTA

  • GTI TV

  • GVTC

  • H&B Cable Services

  • Haefele TV Inc.

  • Halstad Telephone Company

  • Hardy Telecommunications, Inc.

  • Hargray

  • Harlan Municipal Utilities

  • Hawaiian Telcom

  • HBC

  • Hickory Telephone Company

  • Highland Communication Services

  • Hilliary Communications

  • HITEC

  • Home Telecom

  • Home Town Communications

  • HomeTel Entertainment, Inc.

  • Hood Canal Communications

  • Horizon Cable TV, Inc.

  • Horizon Chillicothe Telephone

  • Hotwire Communications

  • HTC Digital Cable

  • ImOn Communications

  • Inland Networks

  • Inside Connect Cable

  • Integra Telecom

  • Intelliwave Broadband

  • Inter Mountain Cable

  • Interstate Telecommunications Coop

  • Irvine Cable

  • Jaguar Communications

  • Jefferson Telecom

  • Kalida Telephone Company, Inc.

  • Kaptel

  • KMTelecom

  • KPU Telecommunications

  • Kuhn Communications, Inc.

  • Lavalle Telephone Cooperative, Inc.

  • Layer3 TV

  • Lehigh Valley Cooperative Telephone

  • LHTC Broadband

  • Liberty Cablevision PR

  • Limestone Cable/Bracken Cable

  • Lincolnville Communications

  • Litestream

  • LocalTel Communications

  • Lonsdale Video Ventures, LLC

  • Lost Nation-Elwood Telephone Co.

  • LPC Connect

  • LUS Fiber

  • Lycom Communications

  • Madison Communications

  • Madison County Cable Inc.

  • Marne & Elk Horn Telephone Company

  • MaxxSouth Broadband

  • MCTV

  • Mediacom

  • Merrimac Communications Ltd.

  • MetroCast

  • Metronet

  • Mid-Hudson Cable

  • Midco

  • Midtel Cable TV

  • MINET

  • Minford TV

  • MLGC

  • Mountain Telephone

  • Mountain Village Cable

  • MTA Communications LLC

  • MTC Cable

  • MTC Communications/McDonough Telephone Coop

  • MTC Technologies

  • MTCO Communications

  • Mulberry Telecommunications

  • Murray Electric System

  • MUS FiberNET

  • Muscatine Power & Water

  • NCC

  • NDTC

  • NEP Datavision

  • New Hope Telephone Cooperative

  • NewWave

  • Nex-Tech

  • NineStar Connect

  • NITCO

  • NKTelco

  • Nortex Communications

  • North State

  • Northwest Communications

  • Norvado

  • Norwood Light Broadband

  • Nsight Telservices

  • NTS Communications

  • Nuvera

  • NVC

  • Olin Telephone Company

  • OmniTel Communications

  • OneSource Communications

  • Opelika Power Services

  • Optic Communications

  • OptiLink

  • Optimum

  • OTEC Communication Company

  • OzarksGo

  • Packerland Broadband

  • Palmetto Rural Telephone Cooperative, Inc.

  • Panora Telco/Guthrie Center Communications

  • Park Region Telephone & Otter Tail Telcom

  • Pathway

  • Paul Bunyan Communications

  • Pembroke Telephone Company

  • Penn Broadband

  • Peoples Rural Telephone Cooperative

  • PES Energize

  • Philo

  • Phonoscope Cable

  • Pine

  • Pine Belt Inc.

  • Pineland Telephone Cooperative

  • Pineville Communication Systems

  • Pioneer Broadband

  • Plant TiftNet, Inc

  • Plateau Telecommunications

  • PLWC

  • Polar Cablevision

  • Pottawatomie Telephone Co.

  • PSC

  • QCOL

  • Quality Cablevision

  • Radcliffe Telephone Company

  • Rainbow Communications

  • Rainier Connect

  • Ralls Technologies

  • Randolph Communications

  • RCN

  • Red River Communications

  • Reliance Connects- Oregon

  • Reserve Telecommunications

  • Reynolds Cable

  • Richland Grant Telephone Cooperative, Inc.

  • Ripley Cable

  • Ritter Communications

  • Rock Port Cablevision

  • RS Fiber

  • RTC Communications Corp

  • RTC Digital Television

  • RTC-Reservation Telephone Coop.

  • RTEC Communications

  • S&T

  • San Bruno Cable TV

  • Sandhills

  • SC Telco

  • SCI Broadband-Savage Communications Inc.

  • Scottsboro Electric Power Board

  • SELCO

  • Service Electric Broadband Cable

  • Service Electric Cable TV and Communications

  • Service Electric Cablevision

  • Sherwood Mutual Telephone Association, Inc

  • Silver Star Communications

  • Sister Lakes Cable

  • Sjoberg's Inc

  • Skitter TV

  • SKT

  • SkyBest TV

  • Smithville Communications

  • Solarus

  • Sony Playstation VUE

  • South Central Rural Telephone Cooperative

  • South Slope Cooperative Communications

  • Southern Vermont Cable

  • Spanish Fork Community Network

  • Spectrum

  • Spillway Communications, Inc.

  • SRT

  • STaC-Tv

  • Stanley Cablevision

  • Star Communications

  • STRATA Networks

  • Suddenlink

  • Summit Broadband

  • Sumner Cable TV

  • Surry TV/PCSI TV

  • Swayzee Communications

  • Swiftel Communications Inc.

  • TCT

  • TDS

  • Tele-Media Company

  • The Community Agency

  • Three River

  • Town & Country Technologies

  • Trans-Video

  • Trenton TV Cable Company

  • Tri County Communications Cooperative

  • TriCounty Telecom

  • Troy Cablevision, Inc.

  • TruVista

  • TSC

  • TVC Cable

  • TVision

  • Twin Lakes

  • Twin Valley

  • Union Telephone Company

  • United Communications Association INC

  • United Communications – TN

  • US Sonet

  • Valley Telecommunications

  • Valparaiso Broadband

  • ValuNet Fiber

  • Vast Broadband

  • Venture Communications Cooperative, Inc.

  • Venus Telephone Corp

  • Verizon

  • Vernon Communications Co-op

  • Viya St Croix

  • Viya St Thomas-St John

  • VNET Fiber

  • Volcano Vision, Inc.

  • VTX1

  • Wabash Communications

  • Wabash Mutual Telephone

  • Waitsfield Cable

  • Walnut Communications

  • Wave

  • Waverly Communications Utility

  • WBI

  • Webster-Calhoun Cooperative Telephone Association

  • West Carolina Communications

  • West Central Telephone Association

  • West River Cooperative Telephone Company

  • WesTel Systems

  • Western Iowa Networks

  • Wheat State Telephone

  • Whidbey Telecom

  • Wiatel

  • Wiktel

  • Windomnet/SMBS

  • Windstream Kinetic TV

  • WOW!

  • WTC

  • WTC Communications, Inc.

  • Wyandotte Cable

  • Xfinity

  • XIT Communications

  • Yadtel Telecom

  • Yelcot Communications

  • yondoo

  • YouTube TV

  • Zito Media


If you are unsure whether you have a username/password for your cable company or you've forgotten them, you can recover both by contacting your cable provider. More are being added regularly so please check back if you don't see your provider on this list. When you click to watch a full episode, you will be offered the opportunity to login using the username/password associated with your cable account. You can also sign in via the main navigation menu.

6. What if my TV provider isn't listed?

If your cable provider does not provide the full episodes service, please check back periodically to see if they've been added. We are constantly bringing new providers on board.

7. Do I need a TV provider log in to watch video extras?

No, video extras are available without a TV provider login.

8. Why am I being signed in automatically to my cable provider?

Since we use the same authentication service as other TV apps, your TV provider account may be carried over to the WE tv app for your convenience.

9. Why am I being asked to sign in again?

Your cable provider may ask you to re-verify your account periodically.

10. I logged in with my cable provider username/password but when I attempt to play a full episode, I get an error message that says I am not authorized to view this content. What does this mean?

If you have seen this message, it means that you are either a customer of a supported TV company but not a customer who subscribes to WE tv, your subscription is for internet only or parental control settings are blocking this content. If you believe you received this message in error, please contact your TV company and confirm that you are subscribed to WE tv.

11. Which full episodes are available on WEtv.com?

WE tv originals with full episodes available are featured on the home screen. You can access the home screen by clicking on ‘Shows' in the menu bar. The WE tv app also features our most popular shows. If a show is not in season, full episodes will be unavailable except during special catch-up opportunities.

12. Does WEtv.com offer closed captioned episodes?

You can always count on WE tv originals being closed-captioned on whatever device you use. WE tv is committed to providing closed captioning for our hearing-impaired viewers.

13. Am I able to resume a full episode I was watching before I left the site?

Yes. If you navigate to the 'Recently Watched' page found in the main navigation menu, you will see a list of recently watched full episodes. You can tap on an episode to restart or resume play.

14. Can I simultaneously sign into multiple devices?

Yes, you can simultaneously sign into multiple devices of the same platform but your TV provider may restrict a number of allowed devices for concurrent streaming.

15. I'm encountering technical difficulties on WEtv.com. What should I do?

If you are experiencing technical difficulties, please make sure you have the correct system requirements. For Windows and Mac OS users, we recommend using Internet Explorer 9 and higher or the latest versions of Firefox, Safari and Google Chrome with JavaScript enabled. Also, please try refreshing your browser. If the problem persists, please contact us at site-info@wetv.com and give detailed information on your device model, operating system and TV provider if applicable.

16. I have a question about WE tv that is not listed here. What should I do?

Please email site-info@wetv.com if you have a question about the WE tv app is that is not listed on this page.