Jacqui is a psychic medium with an incredible intuition and a deep connection to the dead. Ever since she was little, Jacqui always had sprit guides that would help her with different situation in her life. Jacqui was raised in an abusive household where she would live in fear of her father. Jacqui can remember many instances when her father would come home drunk and frustrated, wanting to take out his anger on his family. She believes that a spirit named Daniel would help save her and her family on many occasions. Jacqui was one of eight children living in this home of abuse, with only her mother to protect her. Daniel would send warnings, visions, and messages to her mother in order to protect them from her out of control father.  

The gifts and abilities that Jacqui possesses are genetic and run in the family. Not only did Jacqui's mother have the gift of visions and spirit guides, but her two daughters Elizabeth and Andi are continuously growing into theirs. Even though Jacqui is still in the process of teaching her daughters to use their gifts, Elizabeth has shown to be incredibly intuitive, while Andi is a psychic artist and can draw her visions in perfect detail. The torch was also passed along to her grandchildren. When her grandson was only 3 years old, he asked his mother and grandmother about his life back in Asia. He would describe the environment and rituals that he had once participated in to perfect detail. Jacqui knew he was talking about his past life because her grandson was never introduced to Asian cultures and rituals. He knew far too much information and detail for a 3-year-old boy. Now 11 years old, her grandson still receives visions and is learning to channel his gifts. 

Living on a small farm in Iowa, Jacqui spends most of her time with her horses, helping out locals with their psychic needs, and being the founder of a group called IPRA. IPRA stands for International Paranormal Research Association, Inc. The association is dedicated to leading young individuals to establish themselves as legit, paranormal investigators and offer them a place to network with senior investigators to gain insight on protocol, equipment and support in their efforts. By establishing a worldwide network of teams, IPRA will be able to bring research into a formatted, cohesive program and establish paranormal research as a viable legitimate research project.

Using her powers as a medium, Jacqui is preparing to spend the night at the Villisca Axe Murder house. In 1912, the entire Moore family and two overnight guests where in the house when they were tragically axed to death. No one knows who the killer, or killers, was and to this day it is still one of Iowa's long lost mysteries. Jacqui will spend the night in the house in hopes that she might be able to speak to the family that was so brutally killed and find the killer once and for all. 

Another one of Jacqui's passions is helping people one on one. Jacqui is currently helping out a young mother who lost her child on his first day of school. The mother pulled up to the front of the school and before she could get out of her car, her son opened the car door and ran out and into the busy traffic. He was hit and killed instantly right in front of her. Now this grief stricken mother is hoping that Jacqui might be able to contact her son and perhaps bring her some closure.

Jacqui has learned from her own life experience that she was given her gifts and abilities to help other people. Just as Daniel helped her through her times of struggles, she is now doing the same for her fellow neighbors. With her quick wit and sharp tongue, Jacqui tells it how it is not only to the living, but also to the dead.