Frasier is on edge when he learns the station is conducting focus group research to learn what listeners think of his show. Later that day, Roz and Frasier watch from behind a two-way mirror as a dozen listeners talk about the show.

To their relief, almost every person loved the show and wouldn’t change a thing about it -- except Manu Habib, a newspaper vendor who reluctantly admits that he doesn’t like the show because he doesn’t like Frasier.

Obsessed with finding out specifically what Manu doesn’t like about him, Frasier confronts Manu at his newsstand. In his quest for the truth, Frasier manages to break Manu’s hand, pour a drink down the front of his pants, and burn down the newsstand by mistake. In the end, he gets what he came for: Manu doesn’t hesitate to express why he dislikes Frasier!